Get the highlights

Get the highlights

Read the highlights of the business plan in our “one-pager” overview PDF

Thank you for all of your efforts over the years. 

After nearly 8 years of Keolis operating Commuter Rail, you have all contributed so much to not only the operation, but also our culture and the communities we serve.  Our three-year business plan lays out a strategy for KCS through the end of 2024 that allows us to achieve our mission and live our values while also:  

·       Prioritizing a safe, reliable, and community-focused operation  

·       Being a good employer and place to work 

·       Continuing to act as a true partner with our client: the MBTA 

The full plan will be sent to all employees and posted here when the final PDF and printed version is available later this October. Until then, get the highlights above or review the plan here in a website format.

We are excited about the future of our network and grateful for the role that you will continue to play in helping us achieve A Greater Plan for a Greater Boston. 

-Abdellah Chajai, CEO of KCS

But first,

Learn more about the development of the plan:

  • Business Plan Background

    Learn how we developed the KCS Business Plan using Keolis Group’s mission, vision and KeolisWay.

  • What are "Pillars"?

    The stakeholders we do our work for and with. This includes our People, Planet, Passengers and PTA.

  • What are "Enablers"?

    To accomplish our KCS goals and expectations, We must keep 3 things in mind: Innovation, Collaboration and Digital

  • What are "Fundamentals"?

    This is the core of what we do in our operation. - Safety & Security, Operational Excellence, and Economic Performance.