Business Plan Background

Our Business Plan provides direction to help us achieve our mission, live our values, and continue to be financially, operationally, and environmentally safe and responsible. The plan is organized using Keolis Group's "Keolis Way”.

Our Mission

Our Values

Keolis Way

Developing the goals and strategy within the plan

When developing the business plan and the goals and strategies within it, we were influenced by the above (our mission, values, and Keolis Way) as well as the MBTA's goals for Commuter Rail and our contractual obligations to them as our partner transit authority. 

Our strategy also includes regional considerations, like the way the weather impacts our operation and how we are experiencing climate change locally.

Keolis Way: a framework for Business Planning

  • What are "Pillars"?

    The stakeholders we do our work for and with. This includes our People, Planet, Passengers and PTA.

  • What are "Enablers"?

    To accomplish our KCS goals and expectations, We must keep 3 things in mind: Innovation, Collaboration and Digital

  • What are "Fundamentals"?

    This is the core of what we do in our operation. - Safety & Security, Operational Excellence, and Economic Performance.